Independent commercial insurance · Round Rock & Austin, TXCall (512) 640-5989
    Legal

    Privacy Policy

    Your privacy is important to us. This policy explains how we collect, use, and safeguard your personal information.

    Last Updated: May 18, 2026

    Travis Ridge Insurance Group ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, fill out forms, request quotes, or interact with our services.

    By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use our website.

    Information We Collect

    Personal Information

    We collect personal information that you voluntarily provide when you fill out our contact forms, request quotes, or submit applications. This may include your name, email address, phone number, mailing address, business name, and details about your insurance needs.

    Business Information

    For commercial insurance applications, we collect business details such as company structure, revenue, number of employees, property information, and operational details necessary to provide accurate insurance quotes and coverage recommendations.

    Automatically Collected Information

    When you visit our website, we may automatically collect certain information about your device and browsing activity, including your IP address, browser type, operating system, referring URLs, pages viewed, and access times. This helps us improve our website and services.

    How We Use Your Information

    Insurance Services

    We use your information to provide insurance quotes, process applications, communicate with insurance carriers on your behalf, and deliver the insurance products and services you request.

    Communication

    We may use your contact information to respond to inquiries, provide updates on your applications, send policy documents, and share relevant information about our services. We respect your preferences and you may opt out of non-essential communications at any time.

    Legal Compliance

    We may use and disclose your information as required by law, regulation, or legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.

    How We Protect Your Information

    Security Measures

    We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure server environments, and access controls.

    Third-Party Partners

    We work with trusted third-party service providers who assist us in operating our website, conducting our business, and servicing your insurance needs. These partners are contractually obligated to keep your information confidential and secure.

    Data Retention

    We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For insurance clients, we retain records as required by state insurance regulations.

    Information Sharing and Disclosure

    Insurance Carriers

    To provide you with insurance quotes and coverage, we share necessary information with insurance carriers and underwriters. This is essential to the insurance placement process and is done under strict confidentiality agreements.

    Service Providers

    We may share your information with trusted service providers who perform functions on our behalf, such as website hosting, data analysis, email delivery, and customer service.

    Business Transfers

    In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

    Your Privacy Rights

    Access and Correction

    You have the right to access, update, or correct the personal information we hold about you. If you need to make changes, please contact us using the information below.

    Opt-Out Rights

    You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you service-related messages.

    Do Not Track

    Our website does not currently respond to 'Do Not Track' signals from browsers. However, you can configure your browser to refuse cookies or alert you when cookies are being sent.

    Cookies and Tracking Technologies

    Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. Cookies are small data files stored on your device that help us remember your preferences and improve our services.

    You can choose to disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our website and limit your access to certain features.

    Children's Privacy

    Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so we can take appropriate action.

    Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

    Contact Us

    If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

    Travis Ridge Insurance Group

    551 S. IH 35, Suite #300
    Round Rock, TX 78664

    Contact Information

    Phone: (512) 640-5989
    Email: ryan@travisridgeinsurance.com

    Have Questions About Your Privacy?

    We are committed to transparency and protecting your personal information. Reach out to us with any privacy-related questions.